Written by
Matt Lawson
OKI shop, The OKI Pro Series printer expertsRead it in 6 minutes
A garden centre that prints its own plant labels usually discovers something within a month or two. The machine bought for labelling spends a surprising amount of its time printing signs.
That is not a distraction from the investment. For many sites it is what justifies it.
What is a shelf talker?
A shelf talker is a small printed card or sign that projects from a shelf edge or display to draw attention to a particular product. It usually carries a short message such as a price, an offer, an award or a recommendation.
The name comes from the job it does. It speaks for the product at the moment a customer is deciding, without anyone needing to be there.
How is a shelf talker different from a shelf edge label or a bed card?
They sit at different points in the display and do different jobs.
| Item | What it does | Where it sits |
|---|---|---|
| Shelf edge label | Carries the price, barcode and product name. Factual rather than persuasive. | Flush along the shelf edge |
| Shelf talker | Promotes one product with a short message or offer. Persuasive. | Projecting from the shelf edge |
| Bed card | Identifies and sells a bench, bed or grouped display. | At eye level within the display |
| Poster or banner | Carries a campaign or seasonal theme across a whole area. | Above the display or at the entrance |
Most garden centres use all four across a season. They are all the same printing job on different media and at different sizes.
Why print seasonal point of sale in-house?
Because in-store signage has the shortest useful life of anything you print, and the shortest notice.
A promotion is agreed on Thursday and needs to be on the shelf on Saturday. A supplier changes a price. Weather turns and suddenly the bedding plants need pushing rather than the barbecues. None of that fits a print order with a lead time.
Outsourced point of sale also arrives in fixed quantities, which means either wasting what you do not need or rationing what you do. Printing it yourself removes both problems and the order minimums that cause them.
What point of sale can a garden centre print itself?
On an A3 or SRA3 colour machine, effectively all of it:
- Shelf talkers and shelf edge tickets
- Bed cards and bench identification
- Price tickets and promotional flashes
- Posters for seasonal campaigns
- Banners for entrances and aisle ends, on a machine that handles banner lengths
- Care guides and how-to cards to sit alongside plants
- Event and workshop notices
- Cafe menus, specials boards and allergen notices
- Loyalty leaflets, vouchers and till-point print
The cafe is the one most sites forget. A garden centre restaurant changes its specials constantly and prints nothing well, because the alternative is a laminated sheet from an office printer.
What size and media does point of sale need?
Larger and heavier than labels, which is the main thing to check before buying a machine.
Shelf talkers and tickets are small but need rigidity, so they sit on card rather than paper. Bed cards and posters want A3 or SRA3. Banners need a machine that takes long media, which not all A3 printers do.
For reference, the OKI Pro9431dn handles A6 up to SRA3, takes stock up to 360gsm single-sided, and prints banner lengths up to 1.3 metres. That range covers almost everything a garden centre needs, from a shelf ticket to an aisle-end banner, on one machine. Media and toner are then the only recurring costs.
What about point of sale that lives outdoors?
Forecourts, nursery yards and outdoor display areas need the same treatment as plant labels. Card will not survive, however heavy it is.
Outdoor signage should go on weatherproof synthetic media, or be laminated if it is staying out for an extended period. The failure modes are the same as for labels: ultraviolet fade first, then abrasion and moisture at the edges.
How do you keep in-house signage looking professional?
This is the fair objection to printing your own, and it is a template problem rather than a printing problem.
Build a small set of templates once, in the sizes you actually use, with your typeface, your colours and a fixed position for the logo. After that, producing a sign means changing the words and the photograph, not designing something new. The output stays consistent because nobody is starting from a blank page under time pressure.
Photography matters more than layout in horticulture. A customer looking at a dormant plant in March is buying from the picture of it in flower.
Does in-store signage actually increase sales?
It influences decisions made in the aisle, which is where a large share of garden centre purchases are decided. Beyond that, be sceptical of anyone quoting you a precise uplift figure, because it varies enormously by category and by store.
The honest approach is to measure it yourself. Pick one category, run shelf talkers on half the lines and nothing on the other half for a fortnight, then compare. That answers the question for your store rather than for someone else’s.
How does this change the cost case for a printer?
Substantially, and it is the part most people leave out.
If you assess a printer purely against your label spend, you are comparing it against one line of the budget. Point of sale belongs in the same calculation: the signage you currently buy in, and the signage you go without because ordering it takes too long.
Count both when you run the numbers. For most garden centres the point of sale is what turns a marginal case into a clear one, because it is work the machine does with capacity the labels leave spare.
Where should you start?
Walk your site and photograph every piece of printed signage in it, including the handwritten and the tired. That is your list, and it is almost always longer than people expect.
Then look at what you would add if producing it cost you nothing but media and time.
We supply OKI Pro Series printers to garden centres and retail nurseries across the UK, for labelling and for everything else they end up printing. It is also worth reading about horticultural label formats, printing your own plant labels, and, when you are ready to specify a machine, choosing a printer for a garden centre or nursery.
Call us on 01903 692222 or send us your list.