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Privacy Policy

Introduction:

Oki Shop understands your concerns over the privacy of Personal Data you may submit through the use of this website. This policy provides you with information about what types of information is collected, what tracking takes place, how we use the collected information and with whom we share the information. By providing Personal Data to Oki Shop via this website you agree to the terms and conditions of this policy.

Information we collect:

Personal Data is anything which identifies you as an individual, either on its own or by reference to other information. We may collect the following Personal Data from you when you contact us or use our website:

We will collect details such as your name, address, phone number and email address when you order goods or services from us either via our website, by email or telephone. We will use this information to process your order and comply with our contractual obligations.

When you complete the forms on our website. This includes your name, address, email and telephone number, where you ask us to contact you about our goods or services or request our goods and services.

Whenever you provide information to us when reporting a problem with our website, making a complaint, making an enquiry or contacting us for any other reason. If you contact us, we may keep a record of that correspondence.

Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access (see section on Cookies below).

Whenever you disclose your information to us, or we collect information from you in any other way, through our website.

Cookies that we use:

We use cookies for the following purposes:

  1. authentication and navigation – we use cookies to identify you when you visit our websites and as you navigate our websites;
  2. personalisation – we use cookies to store information about your preferences and to personalise our websites for you;
  3. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our websites and services generally; and
  4. analysis – we use cookies to help us to analyse the use and performance of our websites and services.

Cookies used by our service providers:

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our websites is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Embedded content from other websites:

Our websites may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How we use the Personal Data we collect:

Personal Data submitted to us via our website, email or telephone will be used for the purposes specified in this privacy policy. We will use the Personal Data for the purpose of:

Processing your order and complying with our contractual obligations.

In order to perform our contract with you, we may also need to share personal data with third parties such as payment providers and postal service organisations to assist in the delivery of goods or services you have ordered; this could include third party couriers or warranty providers. We do not disclose your information to any third parties other than when order details are required as part of the checkout procedure, as part of the fulfilment of an order, or to carry out our obligations arising from any contracts entered into between you and us. In this case, the third parties have their own privacy policy, details of which can be provided upon request.

Answering any enquiry you raise.

Satisfying legal or regulatory requirements.

We may also advertise your feedback on our website (subject to obtaining your prior consent where necessary).

We will retain your information as long as we require this to provide you with the goods or services ordered from us. Personal Data that we need to retain for legal purposes will normally be retained for at least six years in accordance with usual commercial practice and regulatory requirements.

Suppliers:

We will collect details such as your employee names, telephone numbers and email addresses in order to contact you about goods or services ordered with you, to place further orders and to pay you for the goods and/or services supplied. We will keep the personal data for 6 years further to being provided with the goods/services.

Legal Basis for processing your Personal Data:

We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

For performance of a contract we enter into with you.

Where necessary for compliance with a legal or regulatory obligation we are subject to.

Where necessary to protect your vital interests.

Access to, updating, deleting and restricting use of Personal Data:

It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.

Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal information, please send an email to shop@okishop.co.uk.

You can also ask us to undertake the following:

Update or amend your personal data if you feel this is inaccurate.

Remove your personal data from our database entirely.

Send you a copy of your personal data.

Restrict the use of your personal data.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Please send any requests relating to the above to shop@okishop.co.uk specifying your name and the action you would like us to undertake.

Right to withdraw consent:

Where you have provided your consent to the collection, processing and transfer of your personal data, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, please contact us at shop@okishop.co.uk.

Changes to our Privacy Policy:

We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. We will notify you if there are any changes to this policy that materially affect how we collect, store or process your personal data. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal without your knowledge or consent where required by applicable law or regulation.

Complaints:

If you wish to make a complaint please use one of the contact options shown below.

Contact Us:

Our legal name is Absolute Toninks Ltd.

We are registered in England and Wales under registration number 05007166, and our principal office is at 25 Hawley Road, Rustington, West Sussex, BN16 2QD.

You can contact us:

By post, using the address given above.

Using our website contact forms.

By telephone on 033 0303 0123

By email at shop@okoki.co.uk

If you have any questions, comments or requests regarding this policy or how we use your personal data please contact our us. This is in addition to your right to contact the Information Commissioners Office if you are unsatisfied with our response to any issues you raise at https://ico.org.uk/global/contact-us/

Version 1.0 25 May 2018