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I would like to say how delighted we always are with the service provided by your company.
Great fast service, responding to all feedback and requests (positive or negative), a willingness to apologize and compensate for errors, empathetic solutions to problems, and helpful recommendations customers can use to learn and grow.
Matt and his team are always on-hand to answer any queries we may have, and always met with a friendly voice at the end of the phone. Everything is so clear, understandable, and honest. Any problems are swiftly dealt with and you don’t feel like another account number. Jade is also fantastic with helping when needed.
Thank you all.
How glad we found Oki Shop
Great customer service from start to finish for all our requirements
Matt was so helpful, and its great to have someone to give you such care, and all the rest of staff helpful and polite
Thanks again Oki Shop
Many thanks for the quick delivery of the Fuser Unit. It is now fitted and the printer is working perfectly, please thank your technician for his excellent advice and help.
M Witter – Error Code Support
Further to my call to Matt today, I just want to say thank you for the help you gave me over the phone to get my Oki MC562 up and running again, your help was very much appreciated.
Once again, thanks for your help.
My dealings with the staff at Oki Shop has found them to be always friendly, helpful and kind. The telephone is answered promptly and efficiently. You can almost “see” the smile at the other end of the line. My recent problem was solved after a great deal of help delivered with patience and enthusiasm. I felt confident in knowing that help was at the end of the phone line.
I recommend Oki Shop as an efficient, caring company.
What a great pleasure to speak to you today. Rare to find a genuine person and company nowadays, but I am delighted to have found you and you have now got us for life!
Fantastic customer service Matt. Well done.
Mr P Howard
Many thanks for the excellent customer service this week following the problems with the new printer. This is always a mark of a good company (yours) doing all it can to resolve a problem with the minimum fuss using all the expertise of experience to reassure a client when things go wrong.
We are happy to recommend you and Absolute Toninks as excellent.
Mr A Turner
A massive thank you for all your help, the new drum solved the issue. Thanks for a speedy service too!